Refund and Returns Policy

At Filter Expert, we strive for complete customer satisfaction. If you’re not entirely happy with your purchase, our refund and returns policy offers the following:

1. Return Eligibility:
You have 30 days from the date of delivery to return a product. The item must be unused, in its original condition, and packaging.

2. Non-Returnable Items:
Certain products like special orders or discounted items may not be eligible for return.

3. Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5-7 business days.

4. Return Shipping:
The customer is responsible for return shipping costs unless the item was damaged or incorrect upon receipt.

5. Exchanges:
If you received a defective or incorrect product, we offer free exchanges.